In the last two decades the concept of consumer rights has undergone a sea change. Today it is not merely approaching a consumer forum and getting some monetary compensation for a defective product or for deficiency in service. Providing information on various facets of consumer rights and responsibilities is one way to enabling the consumer to play his role in the market place.
Shri Y G Muralidharan is a well known consumer activist and is engaged in other civic issues like right to information, public service laws, human rights etc. He has trained over 5000 Public Information Officers. He is a prolific writer and has over 3000 articles to his credit. He writes weekly columns in two leading Kannada newspapers. Shri Muralidharan has over 25 books to his credit and a majority of them have been published by Navakarnataka publications. He is a well known speaker on issues of contemporary interest. His books on Lokpal, Right to Information and Personality Development have seen several editions.